COVID-19 Operating Procedures

We’ve adapted to COVID-19 with new operating procedures - Find out more >

We’ve Adapted
and are Here For You

Home Report Company recognise that is this a rapidly changing situation, which is unpredictable and unprecedented however we also feel that it is important to the economy to keep things moving and we will continue to provide our services as much as possible over this strange time we are all facing.

Our fundamental priority is our people and the safety of our clients; therefore, we are changing things a little, but we are still able to provide an excellent service to our clients.

What Are We Doing?

  1. Home Based Staff – most of our staff work remotely from home anyways, so this is nothing new for us. We have the tools, procedures and systems to work this way and nothing will change.
  2. We may ask that if you hear a child in the background you don’t think it’s because we are unprofessional, its because we support our staff and understand this is a trying hard time for families.
  3. Field based Surveyors – at present we are available for a full range of services including Home Reports and Valuations work. Our promise is that where a Surveyor is working and not isolating per current guidance, they will be scrupulous in their attention to detail when entering your home. Good hand hygiene and distancing practice will be followed at all times.
COVID-19 Process

What Does This Mean For You?

  1. Our surveyors will call ahead and run through the booking process questions and confirm it is still acceptable to still access the property.
  2. Surveyors will wear gloves and masks when they enter your property and throughout the inspection.
  3. Our surveyors will maintain a safe personal distance from you and your family. We would ask that you keep the safe distance away from them and if possible wait in outside while the inspection is being carried out, if you have questions you will be given the surveyors number who you can call and talk to directly after the inspection. Again, we aren’t being rude, but we are keeping you and our team safe!
  4. Make sure all doors to ever room is open before the surveyor arrives
  5. It will greatly assist the team if you clear access to boilers and utilities within the property and expose
  6. Any areas such as cellars and roof spaces have access before surveyor arrives.
Get A Quote
Lesley S.
Lesley S.
13:40 22 Dec 21
Excellent service, from start to finish. I would highly recommend using the Home Report Company if you're selling a property - admin team are quick to respond to emails (even at the weekend), easy to book an appointment, and altogether offer a seamless service.The surveyor Andrew was exceptionally knowledgeable, thorough, and friendly. Also incredibly fast at finalising the home report.Gold service, very reasonably priced, and would absolutely use again.
Neville P.
Neville P.
22:50 01 Dec 21
The service from start to finish has been excellent, knowledgeable and very fast to ensure we got our property on the market quickly.
BOB SCORED A TAP I.
BOB SCORED A TAP I.
20:59 27 Nov 21
Sellers really need to seriously consider using this Company for their HR. Brilliant service from the admin team to the surveyor. Couldn't do enough for me and made you feel part of the process.Absolute bargain compared to going through estate agent then local surveyor.Gold star service.Alan Collins
Alastair G.
Alastair G.
08:58 05 Nov 21
This is my third transaction , I am still impressed with the service, efficiently, professionalism of this Company, highly recommended
harke D.
harke D.
19:22 01 Nov 21
Excellent Company for home report in the Scotland. Really very fast and professional. Thanks
Janda M.
Janda M.
18:24 01 Nov 21
Efficient, reliable and timely communication and production of home report for our flat sale.
Catherine M.
Catherine M.
17:25 08 Oct 21
Ian S.
Ian S.
06:56 02 Oct 21
keith B.
keith B.
17:33 24 Sep 21
Andrew is extremely thorough and knowledgeableWe had two properties and negotiated a good priceAny errors were corrected quickly and without question
Alastair G.
Alastair G.
19:57 05 Sep 21
GREAT COMPANY ,VERY PROFESSIONAL, EXTREMELY EFFICIENT, RELIABLE ,SECOND DEALINGS, AND NOT DISAPPOINTED , HIGHLY RECOMMENDED
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